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1. What do you consider the largest Risk for your company?

2. What are the Risk Mitigation Strategies you apply?



This event is open for all professionals interested or currently working in Starups in Hanoi, or supply chai professionals in Hanoi, or who are interested in looking for business collaboration for U.S. market through meeting with a delegation of Baylor University (U.S.), Executive Master Program.



Manage business relationship with co-workers, stakeholders, suppliers and customers


The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology. 

A firm specialized in Demand and Supply Management in Emerging Markets: We create an impact where it's most needed


Tue - 28/2/2017 @ 13:00

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HCMC, Tuesday 28 Feb. 2017 13:00 p.m. – 17:00 p.m.


VIETNAM COLD CHAIN                                                                                   


Strong foreign infrastructure and logistics activity signal that Vietnam should be a growth market, though government regulatory concerns keep it on the lower end of this year’s Top Markets rankings. Vietnam’s organized retail sector is at the beginning stages of growth, and most retailers and cold chain operators are continuing to monitor the development of the market. Food spending is expected to increase on average by 10.5 percent annually to reach over $31 billion by 2020. There is a traditional preference to eat fresh products, leaving the frozen food segment fragmented. The entry of major retailers with supermarket models combined with increasing exports of farming and seafood products are expected to drive demand for cold chain services. The estimated $46 billion franchise sector in Vietnam is very popular and well suited for the developing economy. American food and beverage franchise brands have become big players in the market, as Vietnamese consumers associate western brands with quality and lifestyle. With internet penetration at more than 45 percent, e-commerce in Vietnam has grown substantially over the last five years to reach nearly $4.2 billion in 2015 and accounts for 2.1 percent of all retail sales, according to the Vietnam E-Commerce and Information Technology Agency. The average shopper spent $165 online. Across Asian nations, there has been a trend toward purchasing groceries and food products online. This may represent a great opportunity for cold chain service providers, as the emergence of online shopping for groceries should create additional demand for refrigerated delivery and warehouses near major population centers. Pharmaceutical sales in Vietnam are estimated at $4.2 billion and are anticipated to increase at a compound annual growth rate of over 12.5 percent to reach around $7.6 billion by 2020. Vietnam represents an attractive opportunity for refrigerated logistics service providers to serve the growing pharmaceutical industry. Trade routes through Vietnam have increased airfreight imports from the United States by an average of 19.2 percent since 2005, providing opportunities for express delivery services within the country. Vietnam’s agribusiness market is expected to grow to $51 billion by 2020. It is estimated that this year, Singapore’s dairy imports from the United States will be around $1 billion, though most of that will be in dry powder form, which does not require refrigeration. The poultry market sources its imports primarily from Brazil and the United States and expects to import 75 metric tons of U.S. poultry this year. The Vietnamese market will import 20,000 metric tons of beef and 3,000 metric tons of pork from the United States this year. The Vietnamese government has taken a proactive step to promote cold chain infrastructure by introducing financial incentives to attract foreign investment. Foreign logistics firms have a strong presence in Vietnam, capturing 80 percent of market share worth $48 billion. While ocean shipping services are dominated by joint ventures, domestic firms mostly handle road-shipping services. Cold chain has been identified as one of the key growth opportunities for foreign investors in Vietnam, an area where there has been significant international investment. Vietnam’s quality of transport infrastructure is ranked 67out of 140 countries in the World Economic Forum Global Competitiveness index. Every category of transportation infrastructure has improved since 2011, though the quality of roads and the overall quality of the transport infrastructure is very low. The refrigerated products and services industry would be wise to monitor the state of bulk rail shipping in Vietnam to determine the market opportunity for both refrigerated rail cars and refrigerated warehouses at intermodal links and trans-shipment hubs. The cold storage market in Vietnam is over-built for current operations. “The organized retail sector is just starting to take off, and thus, most players are keeping an eye on the situation. There is potential for companies with a longer-term approach” - Richard Tracy, Global Cold Chain Alliance




Eric Prieur, Cold Chain Sustainability Director, Carrier Transicold & Refrigeration Systems



Eric Prieur serves as Cold Chain Sustainability Director at Carrier Transicold & Refrigeration Systems that include cold storage, transport refrigeration, food retail and temperature monitoring solutions. His responsibilities are to help expand and strengthen the cold chain globally, conduct field studies in developing countries and organize the annual World Cold Chain Summit to reduce food loss. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. Eric holds a Master of Science degree in Industrial Engineering and an MBA from INSEAD.                                                                                                                                          




Chris Catto-Smith, Director, Fresh Ports








Chris Catto-Smith, is the Advisor of Vietnam Supply Chain, focusing on retail supply chain, perishable & time sensitive logistics. With 30y experience in a broad range of supply chain & logistics management & consulting roles. He has successfully led & managed high visibility Supply Chain projects in Asia & has held senior logistics & technology management positions including Sth Asian Distribution Manager IBM, VP Logistics Tops Supermarkets (Asia Pacific), Regional Distribution Manager Coles Myer (Australia). Chris spent 18 years in the Australian Air Force as a Logistics Officer involved in a wide range of logistics & transport, aviation management, combat logistics & humanitarian aid roles. Chris has managed various food chain and retail logistics improvement projects in China, Thailand, Vietnam, Malaysia and Singapore. He has deep experience in the implementation of new logistics facilities and service provider operations. He has undertaken mid to long term assignments with retailers in developing & integrating new logistics capabilities. Over the past 6 years Chris developed a unique perishable handling solution providing unbroken cold chain for fresh & temperature sensitive aircargo shipments & retail store deliveries. Chris has recently completed a long term fresh produce development project to a leading International retailer in Vietnam. He holds Masters Degrees in both Systems Engineering & Logistics Management with post-graduate diplomas in Business & Aviation Management. He is a certified Management Consultant of the International Institute of Management Consulting. Chris recently spent 18 months in China working as SCM program manager for a Fortune 500 retailer undergoing complete restructuring and improvement of Supply Chain, distribution & Instore Logistics functions.


Philippe Ruffier, VP Supply Chain, Mundi Pharma


Philippe Ruffier has 20 more year experience in Supply Chain in Asia. He worked for Accenture for 3 years, Michelin for 8 years as the head of SC Asia for passenger cars, in Johnson and Johnson  for 7 years in various local and regional Director positions, and for Mundipharma since February 2015 where he is responsible for the end-to-end Supply Chain for Consumers business in Asia, Middle-East and Latin America, with exposure to the pharmaceutical planning and Operations  for the 3 regions. He lived and worked in various countries in Asia,  including Singapore, Vietnam, China, Japan, Australia and Thailand, and gained country management exposure in Vietnam.  His strengths are mainly in direct procurement, local and integrated regional planning optimisation.Philippe hold a MBA from Manchester business School and various professional accreditations in Supply Chain.


Eckart Dutz, General Director, Pacific Partners & Uncle Bill



Eckart is General Director of Rapi B2B Office Solutions (formerly Cartridge World (since 2006)). He came to Vietnam in 1995 and has worked from 1996 - 2004 for Unilever in Vietnam, Thailand, Netherlands, Germany in various Supply Chain positions. Most recently as Regional Supply Chain Manager for Ice Cream for South East Asia. Next to Rapi, Eckart is also General Manager of Pacific Partners (VN) (since 2004), a Sourcing Company specialized in Fast Moving Consumer Goods (Food and Nonfood). That includes export activities to Markets in the Pacific Islands as well as the import of Nonfood products (Sole agent for UBL China) to Vietnam. Most recently he has launched the first Discount Stores under the "Uncle Bills" Brand in Ho Chi Minh City. Eckart received a PhD in Supply Chain Management from Mannheim University (Germany) and a Diploma in Business Administration as well as a Post Graduate Degree (Lic.rer.pol.) in International Economics. He is Co-Founder of the Vietnam Supply Chain Community and previously on the Boards of Advisors of the Vietnam Supply Chain Council as well as an Advisor to the Sourcing & Purchasing Club Vietnam. Furthermore he is Lecturer for the Executive MBA Programs of the RMIT and the Vietnam National University.


Trung Ngo Quang, General Director, Swire Cold Storage Vietnam Ltd.


Mr. Trung graduated from Moscow University Of Social and Economics in the Soviet Union in 1995 and returned to Vietnam in 1997 to work for Unilever – Walls Vietnam as Distribution manager. Mr. Trung joined Swire Cold Storage Vietnam in 1998 as Warehouse Manager. He was made General Director in 2012. In addition to the management of all business activities of the Company, he is also responsible for Information Technology system, and participated in the design and development of the Company software.


Ralf Matthaes, Founder & Managing Director, Infocus Mekong Research


Ralf is the founder and Managing Director of Infocus Mekong Research, Vietnam’s first dedicated Mobile Market Research firm. Infocus focuses on Mobile phone data collection, specialized custom research and integrated strategic research and covers the Mekong region with partners, MDI & POD Research. As Vietnam’s longest practicing Market Researcher, Ralf established TNS Vietnam in 1996 and over the years, set-up and ran TNS Media, Kantar Worldpanel and operations in Cambodia and Myanmar, garnering dominant market share in each market,  as well as running TNS Thailand & Malaysia. A Graduate of Wilfred Laurier University, Ralf served as Aide de Campe (read glorified coffee boy) for the Deputy Minister of Ontario Canada before succumbing to the charms of Vietnam in January of 1994.


Thuy Hung Nguyen, Deputy General Manager, Nippon Express Vietnam



Thuy Nguyen Hung, graduated from the Vietnam Maritimes University (VIMARU) and MBA from the UBI Brussel, has more than 20 years working in Logistics Industry. He is now a Deputy General Manager of Nippon Express Vietnam, a joint-venture subsidiary of Nippon Express – a global Logistics Service Provider (LSP). He experienced in different Logistics aspects like air and ocean freight forwarder, customs broker, heavy haulage projects, bonded warehouse, WMS, distribution center, total logistics solution consultant, …






Thi Luong Quang, General Director, ABA CoolTrans


Mr. Thi currently holds the position of CEO of ABA Business Solutions Corporation. Prior to founding ABA in 2008, he worked as Commercial manager of Lamberet (Refrigerated Trucks) for 6 years, Commercial manager of Bourbon for 2 years and Retail manager of Big C for 2 years. He attains massive insights and experiences in cold supply chain with expanded knowledge in retails and Vietnam cold chain markets. He is now operating the first asset-based integrated cold chain logistics service with a large scale of owned truck fleet and cold storage across Vietnam.




David Elsner, Head of Marketplace, LAZADA Vietnam 


David Elsner is Head of Supply Chain Management of Lazada Vietnam. He joined the leading online shopping mall in South East Asia 2013. Before joining in Lazada Vietnam, he led academic projects on supply chain optimisation at Germany's biggest semiconductor producer Infineon Technologies. David holds a Master of Science degree in Technology & Management of the Technical University Munich.




Graziella U, Supply Chain Manager, Pierre Herme



Ms. Graziella U is a French Polynesian, graduated from the National Institute of Oriental Languages and Civilization, and the prestigious business school ESSEC in Paris. Interested by the Retail Industry, she worked in France and Asia for well-known French companies such as Carrefour, one of the global retailer, Louis Vuitton, one of the most famous luxury brands, and Pierre Hermé Paris, the world’s best pastry chef 2016. Over the past 10 years, she developed a strong expertise in International Trade throughout several positions such as raw material purchasing manager, international category manager, export manager (Middle-East, Hong Kong, Japan, and South Korea) and recently business unit manager in Hong Kong. Currently, she is working for Pierre Hermé Paris, a small and medium company size, where she has implemented the whole supply chain, set up the central purchasing & logistics for packaging and handled the business development and distribution of the brand in Asia (cross border E-commerce in China, Singapore, Taiwan, Japan). Today, her challenge is to contribute to the globalization of the French companies willing to expand their activities in Asia and to create everything from scratch.


Son Nguyen Thai, Deputy Managing Director, Sai Gon Cargo Service Coporation SCSC


Mr. Son is holding the position of Deputy Managing Director of Saigon Cargo Service Corporation (An international Cargo Terminal in Tan Son Nhat Airport) since 2010 when the new Cargo Terminal started operation. He used to work for Lufthansa Cargo Vietnam during ‎1991-2010 period as Deputy Cargo Manager. Joining Saigon Cargo Service Corporation (SCSC) new model cargo terminal, he is responsible for the operation of the Cargo Terminal. He was also a team leader setting up Perishable Center and process for handling and maintaining good quality of special cargo such as fresh food, meat, flower, fruits and vegetables, pharmaceutical products, frozen seafood and deep frozen seafood, etc. ; for import and export of special products to/from Vietnam as well..



Vincent Goalard, Founder & Managing Director, IPS International Pharma Services - Expertise and Investments in Healthcare



Vincent Goalard has worked more than 20 years in pharmaceutical and healthcare operations in Vietnam and South East Asia for several reputable companies of all sizes and has a deep practical experience of the market intricacies. Vincent is a professional expert in cross-cultural environments, having managed and trained people from 30+ countries, on all continents and following all the major religions in the world. Having built, managed, merged or restructured multimillions dollar business units for multinational and local pharmaceutical companies in Vietnam, Malaysia, Singapore and Thailand, Mr. Goalard has a clear understanding of the operational challenges in the region and in Vietnam in particular. Besides his background in Multinational Groups, Mr. Vincent Goalard has also acquired management experience of selected local privately owned companies, granting him a unique insider view on the local business practices and the hurdles faced on corporate governance in modern Vietnam. Vincent has served as Vice-President of the French Chamber of Commerce in Vietnam (CCIFV) having created a very active CCIFV Healthcare subcommittee in 2005-2008.  Vincent is Ambassador in Vietnam for KEDGE, one of the leading business school in France.


Rainer Brohm, GIZ Renewable Energy Advisor, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH


Mr. Rainer Brohm has 15-year experience in the environmental and renewable energy sector with a strong focus on policy consulting and market research. From 2007 until 2014, Mr. Brohm worked for the German Solar Industry Association (BSW-Solar) heading their Governmental Relations and International Affairs department. In 2014 Mr. Brohm shifted his consultancy work to Southeast Asia and since 2015 he has been supporting the GIZ Energy Programme Vietnam as a renewable energy advisor, conducting extensive studies on the Vietnamese solar market, e.g. exploring investment opportunities for Solar PV rooftop applications in the Vietnamese commercial and industrial sectors. Mr. Brohm studied political science, international relations and business administration in Berlin, Hagen and Amsterdam.



TOPICS COVERED                                                                                           


Cold Chain for Fruits & Vegetables: Results of a Pilot Study in India
The presentation will share the recent results of a cold chain pilot study in India. It was conducted by the Indian School of Business under guidance from the National Center for Cold-chain Development and Carrier Transicold India to examine the extent to which the cold chain can help increase the value of kinnow, a citrus fruit rich in micronutrients and common to the Punjab region of India and Pakistan, by enabling sales out of season and in distant markets while reducing post-harvest loss and lowering carbon emissions from that loss. The study also provides a general framework for aggregators and distributors to analyze profitability for any crop when using the cold chain.
Pierre Herme Macarons: The 2-inches-in-diameter of savoury Lux and Cold Chain Headache
Pierre Hermé, the company co-founded by the French chef known for his audacious flavour mixes and macarons, has seen sales rise fivefold in the past five years to 50 million euros ($54 million). Pierre Hermé has some 50 stores and a café inside Dior's new flagship store in Seoul, and is present in 13 countries. Pierre Hermé is a member of the prestigious French luxury trade group Comité Colbert, which counts around 80 members such as Louis Vuitton and Chanel. Pierre Hermé's best-sellers include the Mogador, mixing milk chocolate and passion fruit, and the Ispahan, combining rose, raspberry and lychee. An assortment of 20 macarons costs 64 euros while one macaron costs 2.10 euros. The business is about making things based on recipes and solving the puzzle of supply chains and retail networks around the globe. Macaron is a French sweet meringue-based cookie made with egg whites, sugar, almond flour, and is filled with either a buttercream, jam, or chocolate ganache.
Improving quality and reducing cost in the end to end fresh and perishable food chain.
Will look a few  innovative case studies showing how quality and competitive costs for the transportation of fresh cut and perishable food along. The latest approaches to ensuring last mile cold chain, saving cost through sharing ambient and cold chain deliveries in the same vehicles.  Opportunities for ensuring cold chain is maintained for temperature sensitive aircargo at the most reasonable cost and environmentally friendly manner.
Vietnam Fresh - Cold Chain Market 
Risk of Temperature Excursion in Emerging Markets
ORGANIC: The Real Trend Moving Forward 


WHO SHOULD JOIN THIS CONFERENCE                                                      


- Business Owners, General Directors of businesses related to Fresh – Cold chains including Pharmaceuticals, Transport, Retail, Food & Drinks, Dairy, Agro…

-  Managers, Directors, Heads of Supply Chain / Logistics / Procurement / Retails - Distribution… at Business mentioned above.




      -  How to register: All registrations have to be done by (1) ONLINE LINK here https://goo.gl/forms/UYWPpJPS1lKf29v03 or (2) BY EMAIL directly to info@vietnamsupplychain.com with responds within 24hours.

   - Registration fees: Fresh-Cold Supply Chains in Vietnam 13:00 p.m. – 17:00 p.m. VND500,000/member/conference, VND700,000/non-member/conference, excl. VAT


TERMS AND CONDITIONS                                                                              


All registrations are tentative until full payment is received.
Payment will be paid in Vietnam Dong to the assigned bank account.
All payment expected to be received before the event date. If for any reasons that the payment can’t be received before the informed deadline, registrants will have to notify VSC in written and agree to sign in the “Payment Confirmation” document. If payment is late in accordance to the informed deadline when the course has been completed, registrants shall be charged a penalty of 1.5% per month on the overdue amount from the due date until paid.
The official invoice (red invoice) will be issued to registrants on the event day under the condition that the payment is paid and is requested in advance.
In case of cancellation before the event date, registrants have to inform VSC in written notice at least 10 working days prior to cancellation date. In case of failure to notify the cancellation, the violation party has to pay a penalty as follows:

     - 50% of total amount for cancellation 5 - 10 working days prior to the event date

     - 100% of total amount for cancellation less than 5 working days prior to the event date

In case that the event is cancelled by VSC, registrants will be refunded all the received payment within 07 days since the written announcement of cancellation or be rescheduled as mutual agreement.


Vietnam Fresh-Cold Supply Chain Conference 2017 is organized on the same day with Vietnam Agro Supply Chain Conference 2017, 08:00 a.m. – 12:00 p.m.. If you’re also interested in extending your learning for Agro Supply Chains in Vietnam, check this out.


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