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ONLINE SHOW: MOVING AWAY FROM CHINA
Wed - 1/7/2020
Status: Active
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This event is open for all professionals interested or currently working in Starups in Hanoi, or supply chai professionals in Hanoi, or who are interested in looking for business collaboration for U.S. market through meeting with a delegation of Baylor University (U.S.), Executive Master Program.

CAREER OPPORTUNITIES

SOURCING / BUSINESS DEVELOPMENT MANAGER - FERGUSON GLOBAL

Ferguson Global is seeking a Sourcing / Business Development Manager to assist in our Southeast Asia sourcing expansion. This position will report directly to our Regional Manager based in Taiwan and work closely with our staff at Ferguson Enterprises, LLC headquarters in Newport News, VA, USA.

PROJECT MANAGER - ALCON SINGAPORE

The Project Manager (PMO) is a highly visible role that is responsible for driving the transformation activities for Singapore Replenishment Center (SRC) and 3rd party service providers’ warehouses migration from current location to a new location. This leader will lead cross-functional internal and external resources and has overall accountability of the execution and performance of projects and transformation initiatives.

WAREHOUSE OPERATION MANAGER - MAERSK

Manage DC daily operation activities at warehouse facility. To ensure strict execution of the SOP and meet KPIs.

2020 RETAIL TECHNOLOGY REPORT: AN ANALYSIS OF TRENDS, BUYING BEHAVIORS, AND FUTURE OPPORTUNITIES

2020-06-03 16:36:30

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2020 RETAIL TECHNOLOGY REPORT: AN ANALYSIS OF TRENDS, BUYING BEHAVIORS, AND FUTURE OPPORTUNITIES

 

Executive Summary

 

In order to keep pace in a hypercompetitive retail environment, as well as meet the increasing demands of fickle and fragmented consumers, retailers and brands are looking to technology for help. This extends to all facets of their businesses, from consumer-facing brick-and-mortar stores and digital properties, to back-end systems and solutions that are powering marketing, supply chain, customer service, among other functions.
 
 
The result has been increased investments in technology that enables the one-to-one relationships that are at the heart of any retail business today — e.g., marketing automation, personalization, CRM platforms. However, this increase in technology spending hasn’t extended to the emerging tech that’s generating buzz but, at least so far, little in terms of return on investment. (With the exception of artificial intelligence, which will be addressed later in this report.) These are just a couple of the key takeaways from Total Retail’s 2020 Retail Technology Report, which was produced in conjunction with Orckestra Technologies, a leading omnichannel commerce platform for innovative retailers and brands.
 
 
Total Retail surveyed its audience of retail executives to get a better understanding of their current usage of technology, future technology needs and wants, and their processes within their organizations for technology purchases. A total of 111 retail execs responded to the online survey, which was conducted in February 2020 and March 2020. Here are some of the highlights from the data collected:
 
 
We’re in the midst of a technology arms race. Two-thirds of respondents said they will be increasing spending on technology in the next 12 months. Just 3 percent said they will be decreasing technology spending in the next 12 months. While not stated, it’s likely these retailers feel the pressure to compete with competitors, both online and offline, that are using technology to improve the customer experience.
 
 
Leveraging data and technology to create one-to-one relationships with customers is a top priority for retailers. Nearly half of all respondents (48 percent) identified marketing automation as a technology that they will be increasing spending on in the next 12 months, the top choice among a laundry list of other options. Furthermore, personalization technology (43 percent) and CRM platforms (33 percent) were also among the top five for spending increases, reflecting retailers desire to use data and tech to better engage with customers and prospects.
 
 
Retailers have adopted, or are planning to adopt, artificial intelligence (AI) at a much higher rate than other emerging technologies. When asked to choose the emerging technologies that they’re not currently investing in but plan to do so within the next 12 months, 18 percent of respondents selected AI, the highest of any technology listed. Furthermore, nearly one-third of respondents (32 percent) identified AI as the emerging technology that they believe will have the biggest impact on the retail industry within the next 12 months.
 
 
Similar to the data collected for the 2019 report, marketing departments will see the biggest boost to their technology budgets in the next 12 months (when compared to other internal departments), with spending on personalization software, marketing automation tools, and content management systems at the top of their wish lists.
 
 
Read full article here.